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How
to Order:
In the United States and Canada orders for G.T. Microwave's
products may be placed with our sales department located
in New Jersey, telephone 1-973-361-5700 or facsimile 1-973-361-5722
or U.S.
Mail to:
G.T. Microwave Inc., 2 Emery Avenue, Randolph,
NJ 07869
International:
Customers outside the United States are served by local
representatives and inquiries and purchase orders may
be directed through these representatives. Your local
representative will provide a quotation in local currency,
which can include all freight charges, customs duty custom
clearance costs and taxes (where applicable). Please consult
with your local representative for your requirements or
contact G.T. Microwave, Inc. directly if no representation
exists.
Specify When Ordering:
Please specify when ordering catalog model number and
name of component desired. If special non-standard features
are desired, they should be fully described on your order
in detail.
Minimum Order Value:
Due to the costs of efficiently processing orders, G.T.
Microwave's policy includes that for any item(s) ordered
the minimum value of the total order is to be $500.00.
Prices:
Substantial discounts are allowed on large quantity orders.
Contact G.T. Microwave's sales department for quotations.
Due to G.T. Microwave's constant product improvement program,
prices and specifications are subject to change, without
notice.
Terms of Payment:
All invoices are due and payable within 30 days from the
date of invoice.
Unless credit has been previously established with G.T.
Microwave, shipments will be made C.O.D., or upon receipt of payment in advance.
F.O.B. Point:
Sales are made F.O.B. Randolph, New Jersey unless otherwise
specified and title passes to the buyer upon delivery
to the carrier.
If your order does not indicate a specified carrier, G.T.
Microwave will select one usually from Parcel Post, UPS,
Fed-EX,
Air Freight
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Local
Sales Representatives:
Technical assistance in selecting equipment, and engineering
consultation for your special application, is available
through local G.T. Microwave's Engineering Sales Representatives
whose offices are maintained in principal cities.Please call upon them
at any time for delivery or pricing information, technical data and
assistance, or for any other information concerning G.T.Microwave's products and services.
Restocking Charge:
There is a 15% restocking charge for returned catalog
items.
Change Orders and Cancellations:
No order placed with G.T. Microwave my be cancelled, or
changed, unless authorized by G.T. Microwave's Sales Department.
A change in scope of work, cancellation, or decrease in
quantity is subject to additional charges as determined
by G.T. Microwave, or negotiated with the customer.
Return of Merchandise:
An excellent service facility is maintained by G.T. Microwave
to repair any G.T. Microwave component. If you wish to
return a component to the factory for any reason, please
contact G.T. Microwave, Inc. for instructions before shipment.
Please give Model No., Name, Serial No. and as much information
as possible concerning the reason for return. All such
requests receive our immediate attention and complete
cooperation. Non-warranty repairs are made at the cost
of labor and materials plus a small service charge.
Source Inspections:
Customer and government inspections usually incur a delay
in making timely shipments due to duplicate standard final
inspections.
An additional charge for these inspections is applicable,
and is usually based on an hourly rate, depending on the
scope of inspection. If source inspection is required,
a surcharge or $375.00 minimum charge, per item is applicable.
G.T. Microwave recommends that a certificate of compliance,
which is available at no charge, be substituted for source
inspection to minimize delay.
Environmental
Testing:
G.T. Microwave offers an extensive environmental testing
service on and off site. These environmental tests are
known as either Qualification Test, First Article Inspections
Test or Group B Test. G.T. Microwave will design its units
to accommodate the impact of those environmental parameters. |
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| WARRANTY |
All products
purchased from G.T. Microwave are guaranteed to be free
from any defects in workmanship and material for a period
of one year from date of shipment under normal usage.
G.T. Microwave's responsibility under this warranty is
limited to the repair or replacement of defective part
returned to the factory prepaid. G.T. Microwave reserves
the right to replace with merchandise of equal performance,
although not identical in every way, to that originally
sold. In no event does G.T. Microwave assume liability
for installation and handling damages.
Notice of breach of this warranty must be received by
G.T. Microwave within one year of date of shipment. G.T.
Microwave makes no other warranty expressed or implied. |
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